Rescheduling is the easiest option — your deposit stays pinned to your booking and no money changes hands. Pick a new date and you're done. No extra charges unless you upgrade your package.
Need to cancel entirely? You can request a cancellation below.
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Reschedule
Pick a New Date
Your deposit is already secured — just choose a new date and time and confirm. No payment needed.
Your deposit is protected. Rescheduling never triggers another payment. Your funds stay credited to the new date automatically.
We're sorry to see you go. Let's go over your refund eligibility below.
You are eligible for a refund. Your shoot is more than 48 hours away — great news!
Refund Breakdown
Deposit Paid
GYD 0
MMG Processing Fee (2.5%)
− GYD 0
Refund to your account
GYD 0
The 2.5% processing deduction covers the non-recoverable merchant transaction fee charged by MMG. This is not retained by Pascal Media.
You are not eligible for a refund. Your shoot is within 48 hours — our refund window has already passed as per our cancellation policy.
Per Pascal Media's Terms of Service, cancellations within 48 hours of the booked shoot are non-refundable. Your deposit of GYD 0 will not be returned.
Still want to change the date instead? Rescheduling is still available even at this stage — your deposit stays with you and no refund is needed.
Would you still like to proceed with the cancellation knowing your deposit will not be refunded?
Refund Details
Where Should We Send Your Refund?
Enter the MMG mobile wallet number you'd like the refund sent to. Please double-check — we can't redirect funds once the transfer is initiated.
Booking ID—
Deposit Paid—
Processing Fee—
Refund Amount—
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This must be the MMG wallet registered to your mobile number. The refund will be sent directly to this account by our team within 3–7 business days after review.
I understand the 2.5% MMG processing fee will be deducted from my refund.
The phone number I've entered above is correct and belongs to my MMG wallet.
I understand my booking will be marked as Pending Cancellation until Pascal Media reviews and approves the request.
Refunds are processed manually by Pascal Media within 3–7 business days after approval.
Your booking status will change to Pending Cancellation immediately. Pascal will review and push the refund through MMG's merchant portal once confirmed.
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Done!
Your request has been processed.
A confirmation has been sent to your email. Pascal will follow up shortly.